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Pricing and Billing
Is there a minimum order amount?
  Yes. Effective 4 September 2012, the minimum order amount is $100. If the total price does not meet or exceed $100, then a $25 processing fee will be added to the total order amount.
Do I have to pay sales tax?
  You only have to pay sales tax if you are located in Texas, Tennessee, Oklahoma, or Florida.
Who should I ask if I have a question about my charges?
  Click the My Account / Order Status link at the top right-hand side of our site to review your orders. You may compare your order history on our website with your financial records. If you have further questions or concerns, please contact customer service for further assistance.
How do I print a copy of my receipt/invoice?
  Click the My Account / Order Status link at the top right-hand side of our site to print invoices.
When will my credit appear on my account?
  Credits usually take 7-10 business days from the time we receive your item(s).
When will my credit card be charged?
  Your credit card will be charged within 24 hours prior to shipment of your item(s).